Last Updated: 19 August 2025

Thank you for shopping at dtwshop.com. Our commitment is to provide you with high-quality digital products. Please read this policy carefully before making a purchase.

1. General Policy

All products sold by Dynamic Tech World on dtwshop.com are digital in nature. This includes, but is not limited to, software source codes, downloadable guides, PDF documents, and other digital files.

Due to the immediate access and intangible nature of our digital products, we do not offer refunds, returns, or exchanges once a purchase is completed. All sales are final.

2. Nature of Digital Products

When you purchase a digital product from our website, it is delivered to you instantly or made available for download. Once the product has been accessed or downloaded, it is considered “used” and cannot be returned. Unlike physical goods, digital items cannot be sent back to us, and we cannot revoke access.

Therefore, we have a strict no-refund policy to protect our business and the intellectual property of our products.

3. Product Descriptions and Pre-Purchase Questions

We strive to provide clear and accurate descriptions, screenshots, and details for all our products so you can make an informed decision before purchasing. We strongly encourage you to:

  • Carefully read the product description and features.

  • Check the software/system requirements if applicable.

  • Contact us with any questions you may have before you complete your purchase.

If you are unsure about a product or its functionality, please reach out to our support team, and we will be happy to assist you.

4. Exceptions to the No-Refund Policy

The only exception to our no-refund policy is in the case of a demonstrable technical issue that prevents you from accessing or using the product, and which our support team is unable to resolve. Such cases will be reviewed on an individual basis.

Please note that issues arising from your system’s incompatibility with the product’s stated requirements do not qualify for a refund.

5. How to Report a Technical Issue

If you experience a technical problem with your purchased product, please contact our support team within 7 days of your purchase. To help us resolve the issue quickly, please provide the following information:

  • Your order number and date of purchase.

  • A detailed description of the issue you are facing.

  • Any relevant screenshots or error messages.

Our team will work diligently to help you resolve the problem. If we are unable to provide a solution, a refund may be considered at our sole discretion.

6. Payment Processing

Our payment transactions are securely handled by our payment gateway, Razorpay. While Razorpay processes the payments, all refund-related decisions are governed by this Refund and Returns Policy. Any transaction disputes must be directed to Dynamic Tech World first.

7. Contact Us

If you have any questions about our Refund and Returns Policy, please do not hesitate to contact us:

Dynamic Tech World
Website: dtwshop.com
Email: dynamictechworldofficial@gmail.com
Contact Page: https://dtwshop.com/contact-us-dark/

WhatsApp :- +91 9625284307