Last Updated: 05, Aug 2025

1. Introduction

Welcome to DTW SHOP (“we,” “our,” or “us”). This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. This Privacy Policy applies to our website, [Your Website URL], and the services we offer.

DTW SHOP is the e-commerce platform of Dynamic Tech World. This policy outlines our practices concerning the collection, use, and disclosure of personal information.

2. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Information you provide to us:

  • Personal Identification Information: Name, email address, postal address, phone number when you create an account, make a purchase, or contact us.

  • Payment Information: Credit card, debit card, or other payment instrument details. Please note that we do not store your full payment card details. This information is processed by our secure third-party payment gateways.[1][2]

• Information we collect automatically:

  • Device and Usage Information: We may collect information about your device, IP address, browser type, operating system, and browsing behavior on our site.[3][4]

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.[2][3]

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website.

• Process and complete your transactions, and send you related information, including purchase confirmations and invoices.

• Send you technical notices, updates, security alerts, and support and administrative messages.

• Respond to your comments, questions, and requests, and provide customer service.

• Communicate with you about products, services, offers, promotions, and events offered by DTW SHOP and others, and provide news and information we think will be of interest to you.

• Monitor and analyze trends, usage, and activities in connection with our website.

• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DTW SHOP and others.[4]

4. Sharing and Disclosure of Information

We do not share your personal information with companies, organizations, or individuals outside of DTW SHOP except in the following cases:

• With your consent: We will share personal information with companies, organizations, or individuals outside of DTW SHOP when we have your consent to do so.[5]

• For external processing: We provide personal information to our trusted third-party service providers to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. This includes payment processors, and analytics providers.[2]

• For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request.[6][7]

  • Enforce applicable Terms of Service, including investigation of potential violations.

  • Detect, prevent, or otherwise address fraud, security, or technical issues.

  • Protect against harm to the rights, property, or safety of DTW SHOP, our users, or the public as required or permitted by law.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights and Choices

As per the applicable data protection laws in India, you have the following rights:[8][9]

• Right to Access: You have the right to access the personal information we hold about you.[9][10]

• Right to Correction: You have the right to request the correction of inaccurate or incomplete personal information.[9][10]

• Right to Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.[9]

• Right to Withdraw Consent: Where we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.[10][11]

• Right to Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send.[9][10]

To exercise any of these rights, please contact us using the contact information provided below.

7. Security of Your Information

We are committed to protecting your information. We have implemented reasonable security practices and procedures to protect personal data from unauthorized access, use, or disclosure.[12][13]

8. Children’s Privacy

Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.[5]

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

• Name: [Name of Grievance Officer]

• Email: [Email Address of Grievance Officer]

• Address: [Your Company’s Registered Address]

If you have any questions or grievances about our privacy practices, please contact our Grievance Officer.[1]

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@dtwshop.com

• By WhatsApp also: +91 9625284307